Customer care information

Find customer care and toll free numbers of all airlines

IndiGo
Contact Number +91 1244352500Email Id corporate@goindigo.inWebsite https://www.goindigo.in/
AirIndia
Contact Number 1860 233 1407Email Id call.del@airindia.inWebsite http://www.airindia.in/
Make my Trip
Contact Number 1800 102 8747Email Id service@makemytrip.comWebsite https://www.makemytrip.com/
Goibibo
Contact Number +91 9213025552Email Id travel@goibibo.comWebsite https://www.goibibo.com/
SpiceJet
Contact Number +91 9654003333Email Id nodalofficer@spicejet.comWebsite https://www.spicejet.com/
GoAir
Contact Number 092 2322 2111/0Email Id nodalofficer@goair.inWebsite https://www.goair.in/
AirAsia
Contact Number 1860 500 8000Email Id elijahjonathan@airasia.comWebsite http://www.airasia.com/
Vistara
Contact Number +91 9289228888Email Id custrelations@airvistara.comWebsite https://www.airvistara.com/trip/
skyscanner
Contact Number 1122556634Email Id anshul94@gmail.coWebsite www.skyscanner.com
Emirates
Contact Number +91 9167003333Email Id NAWebsite https://www.emirates.com/in/english/
Swiss International
Contact Number +91 1244815000Email Id NAWebsite https://www.swiss.com/in/EN/book/flight
Singapore Airlines
Contact Number 80 4644 5100Email Id BLR_feedback@singaporeair.com.sgWebsite https://www.singaporeair.com
Paytm
Contact Number +91 080 67720197Email Id info@one97.comWebsite https://paytm.com/
Yatra
Contact Number 095558 00800Email Id yatra@gmail.comWebsite https://www.yatra.com
Cleartrip
Contact Number 095953 33333Email Id NAWebsite https://www.cleartrip.com/
Thomas Cook
Contact Number 18002099100Email Id Goldcircle@in.thomascook.comWebsite https://www.thomascook.in/

FAQs: Customer care and call centre of airlines

In India, airlines want to discourage travellers from switching to other airlines or rescheduling their flights. With rising competition in budget travel, flight ticket prices keeps changing regularly. They don't want to loose customers when close to travel dates, other airlines are offering cheap discounted air tickets.
It all depends on individual airlines, and it varies depending upon the time ticket is being cancelled. Nearer to travel date cancellation charges are always high. Some airlines like Indigo offer flexi fares, where they charge an additional cost to the flight ticket and give you an option, that in case you reschedule or cancel the flight, no or less cancellation charges will be deducted.
In most cases, for cheap flight tickets it does not make any difference. They keep the "change fee" almost same as "cancellation charge". Though some airlines offer attractive change fees compare to cancellation fees.